Concierge's Corner and FAQs - Premier Bicycle Club, Inc.

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Guest Concierge: Robin Holland

Ph: (412) 779-0307

E: robin.holland55@yahoo.com

HomeConcierge's Corner

Welcome!

What can we help you with? Below you will find answers to our most frequently asked questions.

Answers for New and Potential Members

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What types of rides does the club offer?

PBC strives to offer a variety of rides for cyclists of many levels and abilities. Our ride leaders are ultimately responsible for whether their ride will be a leisurely social ride or a suffer fest. Most rides have been in the northern suburbs of Pittsburgh, but the club does plan and attend special events throughout the tri-state area. A highlight of the club's summer riding schedule has been our Shenandoah Experience event.

Expected pace for club road rides can range from 12-17 mph. Expect a slower pace on trail rides of around 10-12 mph. You can get a good feel for the types of rides by reviewing our club ride calendar.

Ride Calendar

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I'm not a member. Can I attend a club ride?

You're welcome to attend a ride with us! As a non-member you should expect to be asked to sign a waiver. The club does carry insurance, which will cover you for one non-member ride, after which you must become a member to continue riding with the club. As a member, you will be covered by the insurance at future rides and club events. Yearly membership is very affordable and there are discounts for adding family members.

Join Now!

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What do ride classifications mean?

Our system includes three descriptors to understanding our road ride format: "Expected Pace", "Hills", and "Distance". Ride leaders determine the classification based on their knowledge of the route and what they offer their riders.

Examples:

17/Hilly/50 - Means riders are expected to average 17 mph on hilly terrain and the ride is 50 miles in length.

13/Moderate/43 - Means riders are expected to average 13 mph on moderately hilly terrain and the ride is 43 miles in length.

Ride Classifications

Answers for Existing Members

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Where can I add emergency contact info to my profile?

You can now add your emergency contact info into your member profile. Soon you will start to see registrations for future rides & events that simply ask you to confirm your emergency contact's name and phone number, BUT only if you've followed the steps below to add that info to your profile. No more having to type it in time after time!

What YOU need to do to start the process:

Sign into the Premier club site and mouse over your name in the upper right corner.
Click on Profile.
Click on Basic Member Information.
At the bottom of your Basic Member Information page are 4 boxes under the heading Emergency Contact Information you need to complete.
Click Save.

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How do I find out about rides?

The club's Ride Calendar is a good place to start. There is a list on the home page of all upcoming rides. Click on the quick link and you will get more detail about the ride, including GPS route and cue sheet, start time and location, and the ride leader's contact info. Call the Ride Leader with any questions or concerns.

Ride Calendar

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Why can’t I see the ride details on the ride calendar?

Effective in 2022, members must be logged into their website account to view the ride details and see the routes planned for each ride. If you're not logged in, you will see "Member Login" in the upper right-hand corner of the home page. Click on the link and log in.

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Which ride is right for me?

If you are new to club rides, then you probably want to think about your riding habits. Are you a fast or slow rider? How far can you ride at a sustained pace? Do you like flat or are you comfortable with more challenging terrain? Trying a pace or distance lower than where you think you should be is recommended for new members in order to introduce you to our rides.

Ride Classifications

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Why is there not a register button when I am viewing a ride?

The Register button only shows up when you have logged in. If you're not logged in, you will see "Member Login" in the upper right-hand corner of the home page. Click on the link and log in. The home page menu bar will update and you should now see the register button for your ride.

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I signed up for a ride and now I need to cancel. What is the best way to let the ride leader know?

There are detailed instructions on the website for cancelling a ride registration under the Ride Info heading on the home page.

Cancelling a Ride Registration

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What happened to the Members Only menu on the home page?

The Members Only menu only shows up when you have logged in. If you're not logged in, you will see "Member Login" in the upper right-hand corner of the home page. Click on the link and log in. The home page menu bar will update and you should now see the Members Only tab on menu.

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